Returns & Refunds
Returns
We want to be sure you’re satisfied with every purchase from Splurge, so we offer no-hassle easy returns! If for any reason you are not happy with your order, please let us know so we can make it right! Read our return policy carefully to proceed with your return.
All return packages must be received within 14 days from the date of receiving your order in the mail. Please include if you would like a refund, to exchange for a different size or would like a store credit.
Please ship all returns back to: Splurge c/o Returns 7228 Halcyon Park Drive Montgomery, AL 36117.
Please allow 48 hours for your return to be processed upon the arrival of your package.
Refunds will be issued back to your original form of payment or in the form of a Splurge store credit which can be used online only.
You will receive a confirmation email notifying you that your return has been processed, and the amount of credit that has been applied to your account.
Shipping is non-refundable, unless we have made a shipping error.
Return shipping is the responsibility of the customer.
All sale items are final sale.
As well as, Undergarments, Boobez, Jewelry, Headbands, and any Special Orders are final sale.
You cannot return or exchange if:
It has been more than 14 days since the date your package arrived.
If your purchase was on clearance.
If the items you ordered are not in their original unwashed, unworn, & smoke-free condition.
If the original tags are not attached.
Items returned not in compliance with our return policy will be charged a 25% restocking fee.
If you have any questions regarding your order, call us at 334-593-9087 or send us an email info@shop-splurge.